I love the Internet. I love blogs and social media. I can’t imagine life without these extremely powerful tools. I blog for money; I blog for fun; I use social media every day.
What I haven’t gotten used to is the way online anonymity and lack of face-to-face accountability allow some people to release their aggression and negativity online, in ways they would never do in person. This is not the majority of users. Most of us remember the basic rule of online behavior that says you should always act online the same way you would act offline. But the small percentage of users that becomes hostile and aggressive on the Internet can be a problem for the rest of us.
On a personal level, the best thing to do when faced with personal insults is to delete them if you can, and to devalue the feedback. Any feedback that is given anonymously is not real feedback and should not be taken at face value. Harsh anonymous feedback is cowardly. It would be a mistake to take it personally.
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